We take pride in informing you, our patient, that your new eyewear prescription has
been manufactured from quality ophthalmic materials, which are free of defects. If a
lens or any part of your frame is defective within 12 months from the dispensing
date, we will repair or replace it at no charge. This Guarantee does not cover loss
or theft and is limited by some insurance plans.
Progressive Multifocals Guarantee
If you have any difficulty adjusting to your progressive multifocal lenses, you may
return them within 30 days and we will exchange your lenses for lined multifocals.
Free Lifetime Cleaning and Adjustments
To maintain the comfort and fit of your eyeglasses, we provide you with free
cleaning and adjustments for as long as you own your glasses.
One-Year Accidental Breakage Protection
Should your frames or lenses break or scratch during the first year of your original
purchase, we'll exchange them for a portion of the original price. If identical frames
are no longer in stock, we will find a suitable alternative of equal value. This is a
one-time, one-year protection plan.
Our Promise to Satisfy You
We're not satisfied until you are. If for any reason you believe we have not met the
satisfaction standards that we promise, please tell us. If you contact the manager or
our staff, we will make every effort to ensure your complete satisfaction.
ANY CHANGES IN THE LENS PRESCRIPTION OR FRAME AFTER SIXTY (60) DAYS WILL BE SUBJECT
TO CHARGES. THIS GUARANTEE IS LIMITED TO ONE REPLACEMENT PAIR OF LENSES IN 12 MONTHS.
All prescription lenses are custom made and are therefore non-refundable and can not be exchanged.
Community Eye Optical does not warranty or guarantee any product; it does extend to its customers the
manufacturer warranty's of their suppliers.
Community Eye Optical, L.C. Eyewear Guarantee
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